Please use the following information to contact Mount Snow Grand Summit Resort Homeowner Services, front desk, guest services and other related departments.
Homeowner Services Contact Information
General Email Address: MSOwnerServices@vailresorts.com
General Telephone Number: 800.603.7669
Owner Services Team
The Owner Services office is now located behind the front desk. If you need assistance, please sk the front desk attendant to request an OS representative come out to the lobby and meet with you.
Shawn Munz, Property Manager
Oonagh Kennedy, Assistant Manager, Owner Relation
Crystal Moser, Administrative Assistant
Sean Meszkat - Director of Lodging Operations
Michael Laird, General Manager
Hotel Front Desk
For Mount Snow Mountain Operation questions and all ski related questions
Epic Pass Information
Space Available Requests
Request are to be made 72 hours before date and time of preferred check-in